Tetra Aid
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Terms & Conditions


Quality checks will be conducted on every item before mailing out.

We have made every effort to display images as accurately as possible with the actual colours of our product on our webpage. However, the actual colours you see may depend on your monitor display. We cannot guarantee that your monitor will accurately reflect the colours and may vary from the actual product.

However with constant product updates and the sheer volume of stocked items, we regret that Tetra Aid Pte. Ltd. will not take responsibility for any dissimilarity between the actual products and those shown on the site.

In case of disputes, product description listed shall take precedence over the images displayed.

Operating Hours

Our Online Site www.tetra-aid.com by Tetra Aid Pte. Ltd. operates 24 / 7

Deliveries and email correspondences will be unavailable on off days (Sundays and Public Holidays).

Products & Pricing

Tetra Aid Pte. Ltd. reserves the right to discontinue any products, without prior notice, but the products sold will be serviced and/or parts replacement as and when it is made available. Should any product becomes end of life, we will make every effort to restore it to working conditions with parts available.

Product warranty terms will be in accordance with those stipulated by the equipment manufacturers.

All our prices are final and priced in Singapore Dollars and 7% GST (Goods & Services Tax) will be charged upon check out.

Seller's Rights

Tetra Aid Pte. Ltd. reserve the right to reject without reason, any order or sale placed by any customer.
Tetra Aid Pte. Ltd. reserve the right to refuse delivery and refund any payment received, without reason.
Any void sales initiated by Tetra Aid Pte. Ltd. shall have payments refunded in full.
Refunds of any nature will take up to 30 days to process. Please be patient.


Copyright Rule: The graphic and textual content of this site are the property of Tetra Aid Pte. Ltd. Modification to the contents of this site is strictly prohibited.

By using the Site, you are agreeing to our Terms & Conditions.

We reserve the right to make changes to our site, policies, and these Conditions at any point of time.

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